by Tristan Allen | May 19, 2019 | Consumer insight, Design Thinking, future thinking, Innovation consulting, Innovation strategy, Innovation trends, Innovation workshops
People often refer to innovation as what happens in the future. But, for us, the future means what happens in this budget year. In 2019, Millennials still hold the top spot in the most important consumer rankings (depending on what you sell). They are, of course,...
by Tristan Allen | May 15, 2019 | Design Thinking, Innovation consultancy, Innovation consulting, Innovation strategy, Innovation workshops
The last impression your customer has of your brand is the thing they take to market when they buy again. Brand value Car sales guys are pretty good at customer service. In my experience, service desks aren’t. Problem: the last impression your customer has of your...
by Tristan Allen | May 11, 2019 | Design Thinking, Innovation consultancy, Innovation consulting, Innovation strategy, Innovation training, Innovation trends, Innovation workshops, Product development
It’s been suggested that children are too young to sit in classrooms and that they should come back when they’re old enough to know they need to learn something. In the Innovation Ecosystem podcast, “Technonomics and why my profits might disappear”, McKinsey advisor...
by Tristan Allen | May 6, 2019 | Innovation, Innovation strategy, Innovation trends, Strategy
We’ve just had a public holiday in the UK. An extra day off gives us the chance to visit friends and family too far away to get to in a normal weekend. Take a child along on this trip and invariably they’ll hear, “ooh, haven’t you grown?” Children do grow....
